Impeccable service at every step. Perfect, clear guest communications. We found the food to be of very good quality. Room was lovely and we enormously appreciated the screens instead of windows to feel 'part of the jungle' (minus the bugs). In fact, we opened our curtains at lights out so we could wake to the sunrise. Mentioning bugs - I had no bites during our stay, yet wore repellant only for a walk in the jungle. I recommend flying in; quick and the view is great on a clear day. But most importantly, what we came for: turtles, sloths, huge iguanas, small iguanas, geckos, bats, monkeys, poison dart frogs, snakes, many amazing birds, spiders, butterflies, dragonflies....the jungle delivered!!

Stayed January 2016, traveled as a couple

Tortuguero is a very special, place, inaccessible by car. Its an amazing jungle experience, teaming with wildlife. Tortuga Lodge blends beautifully into this remote location, yet still provides for a wonderful guest experience. We found everything outstanding during our stay. The rooms were comfortable and well cross-ventilated (no air conditioning, but its not needed). The food was excellent, as was the service. The tours on the river and to Tortuguero Village/turtle centre were very well done, and we enjoyed the morning and afternoon garden tours on the property where there were was a huge array of interesting plants and wildlife (including a resident caiman alligator in the nearby pond). TIP: the delightful howler monkeys can be very noisy early in the morning, so earplugs were a welcome addition to our luggage.

Stayed January 2016, traveled as a couple

This is a wonderful place to stay near Tortuguero National Park. The rooms are in lodges within the grounds which are well kept with beautiful plants and flowers. The hotel is situated in the rainforest so you wake up to the sounds of howler monkeys and can easily spot monkeys, birds, igauanas, poison frogs and other wildlife in the grounds. The hotel arranges some great trips - we did the 6am nature walks, kayak and boat trip - all had extremely knowledgeable guides who spotted things we would never have seen on our own. The rooms are very comfortable and clean with safes and excellent free wifi. Outside the rooms there are seats and a hammock. There are insect screens rather than windows but it felt secure and we weren't troubled by insects in the room. Although we brought our own insect repellent there was a supply at reception which you could use free of charge. We decided to take the boat rather than the plane and on the way to the lodge saw amazing birds, monkeys, crocodiles, etc. We're both vegetarians and I can't eat gluten - we had some lovely food and they catered well for us, however, we did find meat in an omelette which they changed immediately. There aren't any tea and coffee facilities in the rooms but at the dining area you can help yourself to hot drinks. As it's so far from towns and any light pollution the stars at night are amazing - don't forget to look up on your way back to the room! All the staff were very friendly and helpful and we were really sad to leave!

Stayed January 2016, traveled with friends